If you or your company has an established charge account with AllStar Rentals, we follow the guidelines provided by your company. For an individual or company that does not have an account with us, we require, at minimum, a valid North Carolina driver’s license or equivalent photo ID.
Out-of-state contractors may be required to provide us with a credit card as a security deposit.
Additionally, a deposit may be requested at the time of rental. Please contact one of our sales associates to discuss your particular situation.
Yes. Everything we rent is on a rate scale that varies on length of rental. We recommend you ask for a price quote for your particular rental needs.
Payment varies with the particular situation. While it would be best to discuss your options with your sales associate, generally payment for tool and equipment rentals is made at the beginning of the rental period. For long term rentals (more than one month) we do expect payments to be made monthly.
AllStar Rentals accepts cash, checks, American Express, Discover, Mastercard and Visa for payment of rentals. If you would like us to bill you or your company, it is necessary to first establish a charge account, please ask your sales associate for details. Deposits are accepted in all the forms listed above.
Yes, we do! Because of the many variables involved with helium, you should discuss your application with one of our sales associates.
Special arrangements can be made ahead of time to accommodate unusual circumstances. The fee will vary depending on the items and the time.
Construction and homeowner equipment should be returned reasonably clean, if only to protect your vehicle. AllStar Rentals reserves the right to add a cleaning charge if items are returned excessively soiled.
You can change your order at any time before the rental starts. If the rental period has begun, and you need to change the equipment or terms, notify us and the contract will be adjusted or recalculated considering all factors involved.
You are welcome to cancel at any time. Telephone notification is greatly appreciated so we may offer the item to another customer as quickly as possible.
The first thing you should do is call AllStar Rentals to make us aware of the situation. Depending on the circumstances, we will advise you of the next step.